Privacy & Security

Southern Country complies with the National Privacy Principles set out in the Privacy Act 1988.

All information provided by customers is strictly confidential and will be used only for purposes that you would reasonably expect including;

  • Fulfilling your orders in order to know where to deliver them, and how to communicate with you about that delivery
  • To process your payment
  • For communicating with you on updates and special offers via email (if you have opted into this)
  • For responding to any queries or requests
  • For business operations and reporting

Southern Country will not sell, exchange or disclose your personal details unless required to by law. We may release appropriate information to third parties such as courier companies to assist in processing your order, however we guarantee that we will not under any circumstances sell any personal information collected from you.

Our website uses 265-bit Secured Sockets Layer (SSL) certificate. This is represented by the gold padlock that appears on your browser. When SSL is being used the “http://” will change to “httpS://”. This means all communications between your browser and our webservers are encrypted whilst in transit.

We use shopify to host our website. Shopify is certified Level 1 PCI DSS compliant. PCI DSS stands for Payment Card Industry (PCI) Data Security Standard (DSS). Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around credit card data to reduce credit card fraud via its exposure. Anyone who wants to sell online and accept payments from Visa, Mastercard & American Express must be PCI compliant.